While original plans for our convention were canceled due to COVID-19, the One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky Electric turned the occasion into a virtual event that provided franchisees across the system the opportunity to network with their peers, enhance business practices and receive the latest brand updates. As part of the event, there …

Mister Sparky® has been able to grow into one of the country’s most trusted electric service franchise brands in no small thanks to our incredible franchise owners who give us a good name each and every day. In a recent Franchise Times article, David Connolly, a Mister Sparky® franchise owner in Florida and Alabama, was praised for his commitment to client satisfaction. …

Social media and changes in our country’s culture have created a must-have-it-right-now mindset. Sometimes that attitude can make us lose sight of things that are important. Attention to detail and professionalism are two things I see slipping away. Casual, undisciplined behavior with a lack of focus in a solider can cause lives to be lost. Or, to quote General Norman …

#1 Encourage Self-Growth Younger workers are seeking ways to improve themselves and their professional skills. This is often the number one benefit that Millennial employees seek when evaluating potential employers. In-house training, financial assistance, and professional support for community college and university courses, and other trainings that can help them advance their careers are a worthwhile investment in retaining a …

As a franchise owner, you work hard to build your location’s brand in your community, train employees, and even to find the right new hires. All the hard work you do is pointless without retention. High employee turnovers plague many industries, and while companies often strive to locate “good people” with extensive screening and hiring processes, it’s all for nothing …